Responsible Gaming

Katsubet Casino supports safe, informed and responsible gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Before you play, understand the risks, set limits that suit your circumstances and only gamble with money you can afford to lose.

Katsubet Casino operates under a Tobique Gaming Commission licence (no. 0000091) and a Curaçao Gaming Authority licence (OGL/2024/1307/0748), with SSL encryption and two-factor authentication protecting all accounts.

Gambling should remain entertainment

Online casino games are based on chance, and outcomes cannot be predicted or controlled. There is no strategy that guarantees a win, and previous results do not influence future results. A losing session does not mean that a win is due, just as a winning session does not guarantee future success.

Katsubet Casino encourages players to make decisions before they start playing rather than while they are affected by excitement, disappointment or pressure. Decide how much time and money you are comfortable spending, and stop when you reach those limits. Do not increase your spending to recover losses, and do not borrow money or use funds needed for essential expenses.

Only gamble when you feel calm, alert and able to make clear decisions.
Treat deposits and losses as entertainment costs, not investments.
Keep gambling separate from rent, bills, savings and other important financial commitments.
Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or other substances.
Take regular breaks and make time for other activities, relationships and responsibilities.
Never allow another person to use your account, and do not use another person's account.

You must meet the minimum legal age that applies to online gambling in your location. Minors must not access or use gambling services. Parents and guardians can help by keeping payment details, devices and account information secure and by using appropriate parental controls where available.

Plan your gambling before you play

A practical plan can help you keep gambling within safe boundaries. Consider setting both a money limit and a time limit before opening a game. Your limit should be realistic, affordable and based on your personal circumstances. It should not be changed simply because you are winning or losing.

Useful limits to consider

A deposit limit that controls the amount you can add during a selected period.
A spending or loss limit that helps you manage the amount used for gambling.
A session or time limit that encourages regular breaks and prevents extended play.
A cooling-off period when you want to pause gambling for a set amount of time.
A self-exclusion period when you need to stop access for longer or require stronger support.

Available limit and account-control options may depend on the service, your account settings and applicable requirements. Review the information shown in your account and choose controls carefully. If you are unsure which option is appropriate, contact customer support through the available channel on the website. Do not wait until gambling has caused serious harm before asking for help.

It can also help to keep a personal record of deposits, withdrawals, time spent playing and how gambling makes you feel. Reviewing this information may show patterns that are easy to miss during a session. If the figures or your behaviour concern you, pause gambling and seek independent support.

Recognising when gambling may be a problem

Problem gambling can affect anyone. It is not determined by how much a person earns, how often they win or how long they have gambled. The important question is whether gambling is becoming difficult to control or is causing harm to your finances, wellbeing, relationships, work or study.

Consider taking a break and seeking support if you recognise one or more of these signs:

Thinking about gambling frequently or feeling preoccupied with the next session.
Gambling for longer than planned or finding it difficult to stop.
Increasing the amount spent to achieve the same excitement.
Trying to win back money after a loss, often called chasing losses.
Hiding gambling activity, deposits, losses or account statements from others.
Feeling restless, anxious, irritable or unhappy when trying to cut back.
Using money set aside for bills, food, housing or other essentials.
Borrowing money, selling possessions or using credit to continue gambling.
Missing work, study, family commitments or social activities because of gambling.
Feeling guilt, shame, stress or conflict connected with gambling.

You do not need to wait for every sign to appear before taking action. A short break can provide time to review your situation without the pressure of a live session. Consider speaking openly with someone you trust, such as a family member, friend, doctor or qualified counsellor. Independent gambling support services in Australia can provide confidential information, practical assistance and referrals.

Taking a break or closing your account

If you want to stop gambling, use the account tools available to restrict deposits, pause play or request self-exclusion. A self-exclusion request is a serious step intended to prevent or limit access for the period selected or required. Read the information provided before confirming your request, including any conditions that apply.

Once you decide to take a break, do not create another account or attempt to bypass an account restriction. Remove saved payment details where appropriate, avoid gambling advertising and ask a trusted person to support your decision. You may also wish to use device, browser or banking controls that help limit access to gambling services.

Katsubet Casino may apply account restrictions, verification measures or other safeguards where responsible gambling concerns arise or where required by applicable rules. These measures are designed to support safer participation and protect the integrity of the service. They may not identify every risk or prevent all gambling-related harm, so personal judgement and early help remain important.

Support is available

If gambling is affecting your health, finances, relationships or sense of control, seek help as soon as possible. Speak with a qualified health professional or an Australian gambling support service for advice suited to your circumstances. If you feel unsafe, are in immediate danger or are thinking about harming yourself, contact emergency services or an appropriate crisis support service without delay.

Responsible gambling is a shared responsibility. Katsubet Casino provides information and account controls intended to support safer play, while each player is responsible for following the law, protecting their account and making decisions within their personal limits. By checking your habits regularly and asking for help early, you can reduce the risk of gambling becoming harmful.